Shipping policy
Whether you're sending a birthday surprise, a thank-you gift or something special just because, we're happy to help your gift reach its destination. Here's what to know about shipping, delivery times and local messenger service.
Order Preparation and Shipping Times
We ship most gifts via UPS, generally on the next business day after the order is placed.
Personalized and embroidered gifts: These typically ship within 3 to 5 business days.
Orders are generally shipped and delivered Monday through Friday. Please keep in mind that these are shipping timelines, not guaranteed arrival dates. Delivery time also depends on the shipping service and destination.
UPS Ground Shipping Rates
UPS Ground shipping charges are based on the price of your gift and UPS rates from Boston.
| Gift Price | UPS Ground Shipping |
|---|---|
| Up to $30 | $9.50 |
| $31 to $60 | $13.50 |
| $61 to $100 | $15.50 |
| $101 to $150 | $18.50 |
| $151 to $250 | $23.50 |
| $251 to $450 | $35.50 |
| Over $450 | 10% of the gift price |
UPS 2nd Day and UPS Next Day shipping rates are shown at checkout. For UPS Saturday Delivery, please call 617.739.0900 for pricing.
Special Shipping Destinations
Alaska and Hawaii: Packages can only be shipped via UPS Next Day or UPS 2nd Day.
International addresses and Post Office Boxes: Please call us at 617.739.0900 for shipping options and pricing. A $25 handling fee applies to international and Post Office Box orders.
Some perishable gifts have additional shipping restrictions, explained below.
Cakes and Cupcakes: Greater Boston Delivery Only
Our cakes and cupcakes are baked to order and delivered locally by messenger. They are not available for nationwide shipping. Please allow 1 to 3 days for us to bake your gift.
We offer messenger delivery to Greater Boston addresses, Monday through Friday, at the following rates:
| Delivery Location | Rate |
|---|---|
| Boston, Brighton, Brookline, Newton | $18 per address |
| Belmont, Charlestown, Cambridge, Dedham, Jamaica Plain, Natick, Needham, Quincy, Somerville, Waltham, Wellesley, West Roxbury | $25 per address |
| Braintree, Framingham, Lexington, Malden, Medfield, Stoughton | $35 per address |
| Burlington, Sharon, Woburn | $40 per address |
Need delivery to a city or town not listed? Please call us for a quote.
Weekend messenger delivery is also available in and outside the Greater Boston area. Call 617.739.0900 for pricing and arrangements.
Important: Please make sure someone will be available to receive your messenger delivery, especially when sending a gift directly to someone else.
Perishable Gifts
Gifts marked Perishable must reach their destination within 2 days to help ensure freshness. If the destination is within the 1 or 2 day UPS Ground delivery range, UPS Ground may be used. Otherwise, please select UPS 2nd Day or UPS Next Day shipping.
We generally do not ship perishable gifts on Thursdays or Fridays if they would remain in transit over the weekend.
Perishable gifts cannot be shipped to international addresses, Post Office Boxes, or Alaska or Hawaii.
Shipping fruit to California: Due to California shipping restrictions, we cannot ship fruit to California.
Corporate and Large Orders
Sending gifts to multiple recipients? For orders involving 5 or more shipments, please call 617.739.0900 to place your order by phone. Volume discounts may be available.
Questions About Shipping?
We're happy to help you choose a shipping option or arrange a special delivery. See our Shipping and Ordering Info page for the UPS Ground transit map.
Email: info@bostongiftbaskets.com
Phone: 617.739.0900
Hours: Monday through Friday, 9:30 AM to 5 PM
